Cross-channel loyalty for your store, powered by DoorDash
All-in-one loyalty for your store
Keep your customers coming back, in person or online
Drive 2 to 3 times more loyalty signups and bring your DoorDash Marketplace customers instore and to your own online channels.
Keep your customers coming back, in person or online
Drive 2 to 3 times more loyalty signups and bring your DoorDash Marketplace customers instore and to your own online channels.
Keep your customers coming back, in person or online
Drive 2 to 3 times more loyalty signups and bring your DoorDash Marketplace customers instore and to your own online channels.
Cross-channel loyalty
Our connected loyalty program rewards customers for orders on any channel, driving more reorders
Cross-channel loyalty
Our connected loyalty program rewards customers for orders on any channel, driving more reorders
How it works
We'll help you connect your customers across every channel
How it works
We'll help you connect your customers across every channel
How it works
We'll help you connect your customers across every channel
Increase your loyal customer base
We use DoorDash technology to seamlessly enroll your regular Marketplace customers to your loyalty program, driving meaningful sales growth.
Increase your loyal customer base
We use DoorDash technology to seamlessly enroll your regular Marketplace customers to your loyalty program, driving meaningful sales growth.
Increase your loyal customer base
We use DoorDash technology to seamlessly enroll your regular Marketplace customers to your loyalty program, driving meaningful sales growth.
Earn and redeem across all channels
Give your customers flexibility and meet them where they are. Engage new customers and drive repeat orders when you allow them to earn anywhere, on any channel.
Earn and redeem across all channels
Give your customers flexibility and meet them where they are. Engage new customers and drive repeat orders when you allow them to earn anywhere, on any channel.
Earn and redeem across all channels
Give your customers flexibility and meet them where they are. Engage new customers and drive repeat orders when you allow them to earn anywhere, on any channel.
Drive DoorDash customers in store
Customers can link their DoorDash account to your rewards program, unlocking more foot traffic for your business.
Drive DoorDash customers in store
Customers can link their DoorDash account to your rewards program, unlocking more foot traffic for your business.
Drive DoorDash customers in store
Customers can link their DoorDash account to your rewards program, unlocking more foot traffic for your business.
Join our satisfied customers
See how businesses just like yours are leveling up with a little help from our App!
Join our satisfied customers
See how businesses just like yours are leveling up with a little help from our App!
Join our satisfied customers
See how businesses just like yours are leveling up with a little help from our App!
"Adding the button to my site was easy because your team did all the work! We quickly saw an increase in Online Ordering orders and sales. In fact, customers now prefer to order from Online Ordering which has been huge for repeat business and lowering the costs of doing business."
Saul Corona
Director of Operations, Taqueria Arandas
"Adding the button to my site was easy because your team did all the work! We quickly saw an increase in Online Ordering orders and sales. In fact, customers now prefer to order from Online Ordering which has been huge for repeat business and lowering the costs of doing business."
Saul Corona
Director of Operations, Taqueria Arandas
"Adding the button to my site was easy because your team did all the work! We quickly saw an increase in Online Ordering orders and sales. In fact, customers now prefer to order from Online Ordering which has been huge for repeat business and lowering the costs of doing business."
Saul Corona
Director of Operations, Taqueria Arandas
"[Online Ordering] has been a great tool for us because it makes operations so much easier and it's cost efficient. Since I'm not spending time worrying about the technical stuff or branding, I can really focus my attention on making delicious Sichuan food and connecting with customers."
Han Chiang
Founder, Han Dynasty
"[Online Ordering] has been a great tool for us because it makes operations so much easier and it's cost efficient. Since I'm not spending time worrying about the technical stuff or branding, I can really focus my attention on making delicious Sichuan food and connecting with customers."
Han Chiang
Founder, Han Dynasty
"[Online Ordering] has been a great tool for us because it makes operations so much easier and it's cost efficient. Since I'm not spending time worrying about the technical stuff or branding, I can really focus my attention on making delicious Sichuan food and connecting with customers."
Han Chiang
Founder, Han Dynasty
"Online Ordering has allowed us to streamline our takeout operations so we can turn website visitors into customers and serve even more people across the City of San Francisco. Running our online business through Online Ordering has also helped us increase orders and gives our guests the flexibility of ordering for pickup or delivery from one place."
Charles Bililies
Founder & CEO, Souvla
"Online Ordering has allowed us to streamline our takeout operations so we can turn website visitors into customers and serve even more people across the City of San Francisco. Running our online business through Online Ordering has also helped us increase orders and gives our guests the flexibility of ordering for pickup or delivery from one place."
Charles Bililies
Founder & CEO, Souvla
"Online Ordering has allowed us to streamline our takeout operations so we can turn website visitors into customers and serve even more people across the City of San Francisco. Running our online business through Online Ordering has also helped us increase orders and gives our guests the flexibility of ordering for pickup or delivery from one place."
Charles Bililies
Founder & CEO, Souvla
I can't underestimate the value of the data. Understanding that data – and then marketing and personalizing communication to our customers based on that information – is the biggest opportunity for us going forward.
Jennifer Bell
CMO, Lettuce Entertain Yuo
I can't underestimate the value of the data. Understanding that data – and then marketing and personalizing communication to our customers based on that information – is the biggest opportunity for us going forward.
Jennifer Bell
CMO, Lettuce Entertain Yuo
I can't underestimate the value of the data. Understanding that data – and then marketing and personalizing communication to our customers based on that information – is the biggest opportunity for us going forward.
Jennifer Bell
CMO, Lettuce Entertain Yuo
Wondering About Something? Let’s Clear Things Up!
We’ve gathered all the important info right here. Explore our FAQs and find the answers you need.
Wondering About Something? Let’s Clear Things Up!
We’ve gathered all the important info right here. Explore our FAQs and find the answers you need.
How does the loyalty program work?
Our cross-channel loyalty program (OCL) lets customers earn and redeem rewards anywhere they order — online, in-app, in-store, or on DoorDash. This seamless experience builds loyalty across every touchpoint and encourages repeat business.
Can I use the loyalty program without the marketing tools?
Automated email marketing is available on its own, but OCL and customizable marketing tools must be used together. That’s because OCL collects customer data, and the marketing tools use that data to drive engagement and increase orders — they’re most powerful as a package.
I already have a loyalty program. Can I transfer it to OCL?
Absolutely. Just export your current member list as a CSV (including name, contact info, and points). Our team can upload it to OCL. Members will simply need to link their credit card to start earning again.
Can OCL work with any POS?
Yes! OCL is a first-of-its-kind program that integrates with credit card companies rather than your POS, so it's compatible with any point-of-sale system.
How do I track performance of the loyalty program?
All your OCL data will be available in the DoorDash Merchant Portal, including total enrollments, sales trends, and order frequency. It’s an easy way to monitor customer engagement across channels.
Can OCL integrate with other loyalty or gift card platforms?
Yes! OCL supports integrations with third-party providers like Paytronix and Spendgo, including gift card features that make it easy for customers to share your restaurant with friends and family.
How do cash back rewards work?
Customers receive either ~5% cash back or a set dollar reward (like $5) after purchases. These rewards are applied automatically on their next transaction, which helps drive repeat visits.
How does the loyalty program work?
Our cross-channel loyalty program (OCL) lets customers earn and redeem rewards anywhere they order — online, in-app, in-store, or on DoorDash. This seamless experience builds loyalty across every touchpoint and encourages repeat business.
Can I use the loyalty program without the marketing tools?
Automated email marketing is available on its own, but OCL and customizable marketing tools must be used together. That’s because OCL collects customer data, and the marketing tools use that data to drive engagement and increase orders — they’re most powerful as a package.
I already have a loyalty program. Can I transfer it to OCL?
Absolutely. Just export your current member list as a CSV (including name, contact info, and points). Our team can upload it to OCL. Members will simply need to link their credit card to start earning again.
Can OCL work with any POS?
Yes! OCL is a first-of-its-kind program that integrates with credit card companies rather than your POS, so it's compatible with any point-of-sale system.
How do I track performance of the loyalty program?
All your OCL data will be available in the DoorDash Merchant Portal, including total enrollments, sales trends, and order frequency. It’s an easy way to monitor customer engagement across channels.
Can OCL integrate with other loyalty or gift card platforms?
Yes! OCL supports integrations with third-party providers like Paytronix and Spendgo, including gift card features that make it easy for customers to share your restaurant with friends and family.
How do cash back rewards work?
Customers receive either ~5% cash back or a set dollar reward (like $5) after purchases. These rewards are applied automatically on their next transaction, which helps drive repeat visits.
Wondering About Something? Let’s Clear Things Up!
We’ve gathered all the important info right here. Explore our FAQs and find the answers you need.
How does the loyalty program work?
Our cross-channel loyalty program (OCL) lets customers earn and redeem rewards anywhere they order — online, in-app, in-store, or on DoorDash. This seamless experience builds loyalty across every touchpoint and encourages repeat business.
Can I use the loyalty program without the marketing tools?
Automated email marketing is available on its own, but OCL and customizable marketing tools must be used together. That’s because OCL collects customer data, and the marketing tools use that data to drive engagement and increase orders — they’re most powerful as a package.
I already have a loyalty program. Can I transfer it to OCL?
Absolutely. Just export your current member list as a CSV (including name, contact info, and points). Our team can upload it to OCL. Members will simply need to link their credit card to start earning again.
Can OCL work with any POS?
Yes! OCL is a first-of-its-kind program that integrates with credit card companies rather than your POS, so it's compatible with any point-of-sale system.
How do I track performance of the loyalty program?
All your OCL data will be available in the DoorDash Merchant Portal, including total enrollments, sales trends, and order frequency. It’s an easy way to monitor customer engagement across channels.
Can OCL integrate with other loyalty or gift card platforms?
Yes! OCL supports integrations with third-party providers like Paytronix and Spendgo, including gift card features that make it easy for customers to share your restaurant with friends and family.
How do cash back rewards work?
Customers receive either ~5% cash back or a set dollar reward (like $5) after purchases. These rewards are applied automatically on their next transaction, which helps drive repeat visits.